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DELIVERY INFORMATION

At Corby of Windsor we take the delivery of our products to our customers very seriously. We understand that our customers not only demand quality products at the most affordable prices, but they also want their purchases to be delivered safely and as efficiently as possible.
delivery Cost:

ORDER VALUE DELIVERY PRICE
Below the value of £500.00 Ex VAT A delivery charge of £7.95 Ex VAT is charged to the order.
Above the value of £500.00 Ex VAT Delivery will be FREE of charge.

Areas to which we offer delivery for an additional charge: Areas which are not Mainland UK destinations including the Isles of Scilly, Jersey, Guernsey, Isle of Wight, Isle of Man, Inner and Outer Hebrides, Orkneys, Shetland and the Republic of Ireland will be subject to an additional delivery charge. However, should you prefer, we would be more than happy to deliver your order to a Mainland UK destination for you to then arrange further shipping from. Additional delivery charges to these destinations, please contact our Hospitality Sales Team on +44 (0) 3300 882 064 for more details.
 
delivery methods:

ORDER TYPE SERVICE PROVIDER
Standard size orders (weighing less than 20kg) Quality Courier Services such as DHL or UPS.
Large or heavier orders (orders over 20kg in weight or too large) Our team of affiliated Professional Delivery specialists.
Postal Deliveries Many spare items are sent via RoyalMail post.

When you first place your order, our Despatch Team will decide the most suitable form of delivery. We would endeavor to allocate your order within 24 hours (subject to stock availability). If the products you have ordered are not in stock, we will contact you immediately to inform you. Alternatively, you can contact us at: +44 (0) 3300 882 064 or email us at trade@corbyofwindsor.com to enquire when the items will be back in stock before you place the order.

For larger product orders we recommend you clear a suitable space before the delivery is made. However, we do not recommend that you attempt to assist the courier in carrying the product in order to protect your personal safety and to prevent damage to your property. Please note that it is in your own interest to personally inspect the delivery when it has arrived to avoid later disappointment if there are any marks or damage. The driver will finally ask you to sign that you have inspected your goods and are happy with what you have received. We ask that you keep the original packaging for 7 days in case you need to replace or return the product. We require any product being returned to be in its original packaging.

Please note: If your products are unsuitable in any way, including damages, this must be reported within 7 days of receipt of items.
 
Tracking:

You can track the status of your order on our website by following the steps below:

1 Click on “Track Order” at the top right hand corner of the website.

2 Type in your order code (which can be found in the Order Confirmation Email) and your postcode then click submit.

3 You should be able to view your order status.

If you have any questions regarding the delivery of a particular product or delivery status, please call our Hospitality Sales Team on +44 (0) 8448 809 326 or email us at trade@corbyofwindsor.com.